⭐ REFUND & RETURNS POLICY (Digital Products Only)

Last updated: [10/12/2025]

Thank you for purchasing from EstheLab Pro.
Please read our Refund & Returns Policy carefully before completing your order.

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📘 1. Digital Products – No Physical Shipping

All items sold on our website are digital products delivered via instant download.
No physical items will be shipped.

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🔒 2. No Returns or Exchanges

Because our products are digital and cannot be returned, we do not accept returns or exchanges.

Once the file has been downloaded or accessed, the purchase is considered final.

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💰 3. Refund Policy

We generally do not offer refunds for digital products, as customers receive immediate access to the content upon purchase.

Refunds may only be considered in the following exceptional cases:

• Duplicate purchase

• Technical issues preventing you from accessing the file (and verified by our support team)

To request assistance, please contact us at:
📩 info.esthelabpro@gmail.com

We reserve the right to approve or deny refund requests at our discretion.

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📥 4. Download Issues

If you experience any problems downloading your digital product, we are here to help.
Please contact us at: info.esthelabpro@gmail.com and include:

• Order number

• Email used for purchase

• Screenshot of the problem (optional)

We will resend the download link as soon as possible.

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🔐 5. Unauthorized Distribution

All digital products purchased from EstheLab Pro are intended for personal use only.
Sharing, reselling, distributing, or reproducing the files is strictly prohibited.

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✨ 6. Customer Support

If you have questions or need help with your digital purchase, contact us here:
📩 info.esthelabpro@gmail.com

We will respond as soon as possible.